(888) 808-6772. Professional Cleaning: DRAPE, SOFA, LEATHER, DRY CLEAN
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from customers & prospects:
Name Email address Phone number City or Zipcode
Credit/Debit Card Information (only if you make a purchase) Shipping/Billing Address
How That Information Is Used:
We use the collected information to prepare Estimate for Cleaning & Repair, to fill order, to contact customers if you have questions, or to send email with special offers.
Your credit card information & billing/shipping address collected if you pay for your purchases with a credit card.
Contact Us Toll Free:(888) 808-6772 Email: firstname.lastname@example.org 5837 Camden Ave #E, San Jose, CA 95124
SHIPPING POLICY We do our best to ship your order as quickly as possible. Orders are processed in the order they are received and typically are shipped within 24-72 hours.
Shipping costs are calculated in "real time" by UPS and are based on your shipping address. You will be able to view your actual shipping charge prior to finalizing your order.
Domestic Shipping: Most US orders are shipped via USPS or Fedex Ground
Return Policy If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type less shipping and handling charges. Refunds for items returned more than thirty days after the purchase date will be charged a 25% restocking fee. The original shipping and handling charges are not refundable. Include a copy of your invoice and what you would like to do, refund, exchange etc
DRY CLEAN & LAUNDRY Policies:
Turn around time 3 business days for regular dry clean & laundry. Some garment has stain issues, excessive wrinkles, shrinkage... that need extra time to reclean/special treatment, these will take longer to process.
Not all stains are removable. We'll try our best to remove your existing stains but if garment has a high chance of discoloration, damage... we can only use the safest, most gentle stains removal agent.
If your clothes are lost or damaged, we'll pay 10 times the cost of cleaning that particular garment.
Bounced check, NSF payment, there's a $20 fee.
Alterations are custom and executed per customer specific request. If customers change their mind and want to do different alteration on the same garment, additional cost will incur.